Talk to a human
No bots pretending to be people, no "your call is important to us." A small team, real answers, within one business day (Mon–Fri, 9am–6pm ET).
One thing before you write in — the three most common questions have instant self-serve answers:
- Where's my order? → Track Your Order
- Change, skip, or cancel a subscription? → Manage it in one click in your account — no ticket needed, we promise it's really one click
- Want a refund? → The 30-Night Guarantee — the form there is faster than email
Reach us directly
| Channel | Details |
|---|---|
| hello@drinkbluehour.com [CONFIRM MAILBOX IS LIVE ON drinkbluehour.com BEFORE PUBLISH] | |
| Text | [SMS NUMBER — provision before launch; SMS consent language per legal outline] |
| Instagram / TikTok | @bluehour — DMs open, but email is faster for order issues |
| Blue Hour Wellness, [BUSINESS ADDRESS — required on this page and in email footers per CAN-SPAM] |
Wholesale or press? Head to Wholesale or email press@drinkbluehour.com.
Creators: the Blue Hour Creator Program has its own application — 15% commission, real terms.
Contact form
[CONTACT FORM EMBED — Shopify Forms or Klaviyo. Fields: Name*, Email*, Order number, Topic dropdown (Order & shipping · Subscription · Product question · Returns & guarantee · Wholesale · Creator program · Press · Something else)*, Message*. Submit label: "Send it — we'll reply within a business day".]
A note on what we can't answer
We're happy to talk ingredients, doses, and rituals all day. But we're not doctors, and we'll never pretend to be — we can't give medical advice, comment on health conditions, or tell you whether Blue Hour is right alongside your medications. For that, please talk to your healthcare provider. It's the honest answer, and honesty is sort of our whole thing.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.